Legal Information

Gp99 Terms & Conditions
Complete User Guide

Please read these terms and conditions carefully before using the gp99 platform. By creating an account or using any of our services, you confirm your agreement to these terms.

Last updated: January 2026  |  Bangla Version
Section 01
General Information & Overview

Gp99 (https://gp99.wine) is an online betting and gaming platform serving adult users in Bangladesh and other countries. These Terms and Conditions form a legally binding agreement between gp99 and its users.

By using any gp99 service, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using gp99.

Important: gp99 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

Gp99 offers Sports Betting, Live Casino, slots, and a range of other gaming services. Each service may have its own specific rules, but these general terms and conditions apply across the board.

Section 02
Eligibility & Registration Requirements

To open an account and use gp99's services, you must meet the following eligibility requirements:

  • You must be 18 years of age or older must be.
  • You are not a resident of any country or region where online gaming or betting is strictly prohibited.
  • You are of sound mind and fully capable of making your own decisions.
  • You hold a valid government-issued ID and a payment account, both registered in your own name.
  • You have not previously been banned or removed from gp99.
gp99 reserves the right to verify a user's age at any time. If it is found that an account was used by someone under the age of 18, the account will be immediately closed and any deposited funds may be forfeited.

Registration Process

You must provide accurate and complete information when registering. A valid mobile number, email address, and national ID number are required to create an account. gp99 reserves the right to close any account registered with false information.

Each individual on gp99 is allowed only One account You may operate. Managing multiple accounts is strictly prohibited and will be treated as a punishable offence.

Section 03
Account management & security

The security of your gp99 account is entirely your responsibility. Never share your login credentials (username and password) with anyone. Any unauthorised access to your account must be reported to gp99 immediately.

  • Passwords must be at least 8 characters long and should include numbers and special characters.
  • Avoid logging in from public devices or public Wi-Fi networks.
  • Keep Two-Factor Authentication (2FA) enabled — it adds an extra layer of security to your account.
  • Change your password regularly.
KYC Verification: gp99 may verify your identity (Know Your Customer) at any time for security purposes. You may be asked to submit a copy of your NID card, passport, or driving licence. Withdrawals may be held until KYC is completed.

Gp99 is not liable for any loss resulting from unauthorised access to your account by a third party — unless it is proven that the incident was caused by a failure in gp99's own security systems.

Section 04
Deposit & Payment Policy

Gp99 currently accepts several local payment methods for deposits, including bKash, Nagad, and Rocket. Deposits are typically processed instantly, though some may take up to 30 minutes.

Deposit terms

  • Minimum deposit amount: ৳500
  • Maximum single deposit: may vary depending on the payment method.
  • All deposits must be made from a payment account registered in your own name.
  • Deposits from third-party accounts are not accepted and will be returned.
  • If a deposit fails, please follow the instructions provided by the relevant payment provider.
gp99 complies with international Anti-Money Laundering (AML) regulations. Suspicious transactions are automatically monitored and may be reported to the relevant authorities when necessary.

If funds do not appear in your account after a deposit, contact gp99 Support with your transaction ID. Most issues are resolved within 24 hours.

Section 05
Withdrawal Policy & Process

Certain conditions must be met before withdrawing winnings from gp99. Please ensure your KYC verification is complete before submitting a withdrawal request.

  • Minimum withdrawal amount: ৳1,000
  • Withdrawal requests are typically 1–3 business days processing time.
  • Withdrawals can only be made to a payment account registered in your own name.
  • Wagering requirements must be met before any bonus funds can be withdrawn.
  • Multiple withdrawal requests may be submitted on the same day, though overall limits still apply.
Quick Withdrawal Tips: Complete your KYC in advance, meet the bonus requirements, and provide accurate payment details — that's the fastest way to get your withdrawal processed.

If a withdrawal takes longer than 3 business days, please contact gp99 live chat support. Verification may take additional time under unusual circumstances.

Section 06
Bonus & Promotion Terms

Gp99's bonuses and promotional offers are designed to provide added value to our users. Each bonus, however, comes with specific terms that must be followed.

General Bonus Terms

  • Each bonus has a Wagering Requirement Yes (typically 10x–30x).
  • Bonus funds may only be used to place bets on games designated by gp99.
  • It may not be possible to have multiple bonuses active at the same time.
  • Bonuses must be used before they expire.
  • Any bonus-related irregularities may result in the forfeiture of the bonus and any associated winnings.
Bonus abuse or bonus hunting is strictly prohibited. Any such activity will result in permanent account closure.

The welcome bonus is available to new users only and can be claimed once with your first deposit. For full bonus terms, visit the gp99 bonus page or help centre.

Section 07
Betting Rules & Results

Separate rules apply to Sports Betting and casino games on gp99. The general betting rules are listed below:

  • Once a bet is confirmed, it cannot be cancelled.
  • The odds displayed on gp99 are always accurate and up to date; however, gp99 reserves the right to correct any odds in the event of a technical error.
  • If an event is cancelled or does not take place, the bet amount will be refunded.
  • If a connection is lost during live betting, the outcome will be determined based on the last saved state of the game.
  • Separate rules apply for single bets and parlay bets.
Fair Play Guarantee: All casino games on gp99 are powered by RNG (Random Number Generator) technology, ensuring completely random and fair outcomes.

Any disputes regarding betting results must be reported to support within 72 hours of the result being published. Claims submitted after this period may not be accepted.

Section 08
Prohibited Activities

The following activities are strictly prohibited on the gp99 platform and will result in permanent account closure:

  • Using gp99 for money laundering or financing terrorist activities.
  • Creating multiple accounts to claim bonuses or other benefits.
  • Using bots, automation, or hacking software.
  • Attempting to gain unauthorised access to another user's account.
  • Attempting to modify or hack gp99's systems or software.
  • Participating in match fixing or manipulating any sporting event.
  • Harassing or threatening other users.
If gp99 detects suspicious activity, the account may be temporarily suspended pending investigation. In cases of serious violations, legal action may also be taken.
Section 09
Responsible Gaming Policy

Gp99 takes responsible gaming seriously. We believe betting should be a form of entertainment — and to make sure it stays that way, we have a number of protective measures in place.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Betting will automatically stop once you have lost a specified amount.
  • Time Limit: Set a daily limit on how long you play.
  • Cooling-Off: Take an account break lasting anywhere from 24 hours to 30 days whenever you need a temporary pause.
  • Self-Exclusion: If you feel the need, you can self-exclude for a set period or permanently.
Need help? If you're experiencing any issues related to gaming, please visit our Responsible gaming page or contact our support team. We're always here for you.
Section 10
Dispute Resolution Process

In the event of a dispute between gp99 and a user, we are committed to resolving it through direct discussion. The steps for dispute resolution are outlined below:

  1. First, contact gp99 via support email or live chat to report the issue.
  2. Include a detailed description of the issue along with supporting evidence (screenshots, transaction ID).
  3. Gp99 will typically provide an initial response within 5 business days.
  4. Complex disputes may take up to 28 days to resolve.
  5. If you are not satisfied with gp99's decision, you may escalate the matter to the relevant licensing authority.
Any disputes regarding betting or game outcomes must be raised within 72 hours of the event. Claims submitted after this window may not be accepted.

Any disputes arising from these Terms & Conditions will be subject to international arbitration law and resolved in accordance with the laws of gp99's licensing jurisdiction.

Section 11
Changes to Terms & Service Termination

Gp99 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an on-platform notification.

  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • Gp99 may temporarily or permanently suspend any service at its discretion.
  • In the event of a service shutdown, any valid funds remaining in users' accounts will be refunded.
  • Any user found to be in violation of the rules may have their account suspended without prior notice.
Latest version: The latest version of the Terms and Conditions will always be available on this page. We recommend checking back regularly.

If any provision of these terms is found to be invalid or unenforceable, all remaining provisions will continue in full force and effect. These terms are available in both Bengali and English — in the event of any conflict, the English version shall prevail.

Why Choose gp99

Safe & Transparent Betting with gp99

Our Terms & Conditions are strictly designed to protect the interests of our users. Every step here is transparent, secure, and fair.

100% Secure Transactions

All deposits and withdrawals on gp99 are secured with SSL encryption technology. Your funds and personal information are completely safe.

Full Transparency

Our Terms & Conditions are written in plain language — no hidden clauses. What you see is exactly what you get.

24/7 Bengali support

If you have any trouble understanding these Terms & Conditions, our Bengali-speaking support team is available at any time to help.

Fast payment processing

Instant deposits via bKash, Nagad, and Rocket, with withdrawals processed within 1–3 business days.

Licensed Platform

Gp99 is a licensed and regulated platform, operating in full compliance with international gaming laws and AML policies.

Responsible gaming

With deposit limits, self-exclusion, and cooling-off options, gp99 ensures that betting always stays enjoyable.

Get started now

You know the rules — now let's play

Register today under gp99's Terms and Conditions. Claim your welcome bonus and enjoy the best betting experience in Bangladesh.

Transparent Terms Secure payments 24/7 support Responsible gaming
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